FAQ
Is there a placement test?
Yes, all new students must take a placement test before starting the course to ensure they are
placed in the appropriate level.
What is the duration of each course?
The duration of each course depends on the level and the specific program, but on average, each
course lasts between 6 to 8 weeks. Students can check the details of each course on the “Courses”
page.
Can I get a refund if I decide not to continue the course?
We offer a flexible refund policy depending on the timing of the refund request. Please refer to our
refund policy or contact the support team for more details.
Can I enroll in more than one course at the same time?
Yes, you can enroll in more than one course if you feel you can keep up with all the lessons and
assignments required. We recommend speaking with our academic advisor to determine what is
best for you.
How can I join the virtual clubs?
You can join any of our available virtual clubs via a free link that is sent to you upon enrollment in
any course.
Are the certificates internationally recognized?
Yes, all certificates awarded by Newcastle International Language Academy are internationally
recognized, and we are proud of our numerous accreditations that enhance the value of our
certificates.
Does the academy offer technical support for students?
Yes, we have a technical support team available to assist you with any technical issues you may
encounter during your studies.